Thank you for joining our growing community!

Once the registration form is submitted, the process of business certification will begin.

To ensure the security and validity of your Account, Ocanova will conduct a verification process using the information provided during registration. Your company's identification number will be validated with the proper authorities to ensure that the company exists and is still in operation.

After validation is complete, we will send an official welcome letter and an activation code to the physical business address on file with the governing authorities. To activate your Ocanova Account, you must then enter the provided activation code within your Account settings.

We may also contact the company directly by telephone to verify that the account creation request with Ocanova is valid. For verification purposes, the IP address used during registration will be recorded and cross-referenced with the submitted information.

For individual sellers, we may require a recent utility invoice (from an internet, electricity, or cellular telephone provider) to validate your Canadian address. Should we require additional information to validate your identity, we reserve the right to request a video call for you to present government-issued identification. Your registration will be denied if identity validation is not possible.

All communications will be sent to your Primary Email Address.