🔒 Getting started without Shopify
This page is reserved for certified Ocanova vendors. Enter the email from your application and the 6-digit access code you received from our support team.
Congratulations, you are now a Certified Ocanova vendor!
Our onboarding process is designed to be completely seamless. Your Shopify account provides an all-in-one hub, giving you instant control over your product listings, order fulfillment, and revenue tracking. Setting up is quick and easy, ensuring your products are ready for our customers without any hassle.
The steps
- Create your Shopify account
- Turn on Shopify Payments in CAD
- Install Collective: Supplier
- Verify your identity and taxes
- Optional: import an existing catalogue
- Create your private Ocanova price list
- Add your products
Create your Shopify account
To feature your products on Ocanova, you must have a Shopify account. While a fully designed online storefront is not required, this account will host your product listings, sync orders, and process payments. We recommend the basic Shopify Plan, as it offers all the features needed to manage your account.
Use the link below — it ties your signup to us, which lets us help if anything snags during setup.
Turn on Shopify Payments in CAD
Meeting these Shopify Collective supplier criteria now is critical. Failing to fulfill every requirement upfront is the primary reason vendors face integration delays later.
- Shopify Payments as your primary gateway — fully set up, unfrozen, and actively transferring funds to your bank account.
- Payout currency set to CAD.
- Your Collective price lists must be in CAD only.
- A registered Canadian business address and physical inventory held in Canada.
- Your store must pass Shopify's automated trust, safety, fraud and identity checks.
Install the Collective: Supplier app
In your Shopify admin, open Apps and type only the word
Collective into the search bar. The Collective: Supplier app will
appear. Make sure you do not click on the app named Collective. On its official
page, click Install. This is a free app.
The Shopify Collective: Supplier app will appear in your Shopify Admin panel in the Sales channel in your left-hand sidebar menu.
Verify your identity and set up taxes
Shopify requires verification before it will let you become a Shopify Collective
Supplier. Go to Sales channels → Collective: Supplier →
Settings, then click the ID verification link.
Have a photo ID and a quick selfie ready — the check is automated and fast. Take the time to confirm your Canadian tax settings (GST/HST/PST) are configured and active.
Already selling on another platform? Import your catalogue here.
If you already sell online with Etsy, WooCommerce, Wix, Amazon, eBay, Square, Lightspeed, Clover and more — it is not necessary to do it manually. Your products can be pulled into Shopify, usually just by connecting the account.
Choose the platform you are currently using and we'll provide you with the instructions accordingly.
Build a Private Price List for Ocanova
This is the step that keeps you exclusive: a private list hides your inventory
from the public Collective directory. In Collective: Supplier, go to
Price lists → Create price list and title it
Ocanova Price List.
Leave the status on Active. Under Permissions, switch to
Private access — a Search retailers box appears; type
Ocanova to assign the list exclusively to us.
Under Shipping, set either your flat rates or your calculated-at-checkout rules for Canadian regions, plus your free shipping policy if you have one.
Save button at the
top of the screen.
Add your Products
Still in Price lists, click the Add products tab at the
bottom of the page. A window opens showing every product already in your Shopify store —
tick the ones you want featured on Ocanova.
Click Save and the products are bound to your private list. Then
Save and publish to activate it.
We're notified that your products are ready. We import them, sort them into our collections, label them and feature them on the platform.
Automated Order Fulfillment & Payouts
- Once the link is active, operations require zero manual data entry from you.
- When a customer buys your product on Ocanova's website, the order streams straight into your own store's Orders queue.
- Pack and ship to the customer exactly as you normally would.
- Fulfil the order in your dashboard — the tracking number maps back to Ocanova and the customer automatically.
- Shopify Payments splits the transaction instantly: the margin goes to Ocanova, and your funds land directly in your Shopify Payments account.
That's everything.
Your products will be featured on Ocanova shortly. We'll write to you as soon as they're imported and live.
Question about a step? Email support@ocanova.ca and tell us the step number — we'll answer directly.