TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of Ocanazon.ca (the
"Site"). This Site is owned and operated by Ocanazon Inc.. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions
and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Ocanazon Inc. and the
Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable
files and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are
over 18 years old. We do not assume any legal responsibility for false statements about age.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes,
and not to:
Harass or mistreat other users of our Site;
Violate the rights of other users of our Site;
Violate the intellectual property rights of the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent; or
Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and
Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also
reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your
account, including passwords or sensitive information attached to that account; and
1. All personal information you provide to us through your account is up to date,
accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if
you violate these Terms and Conditions.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
Arts and crafts;
Automotive;
Baby products;
Books;
Clothing, shoes and hand bags;
Electronics;
Grocery items and household products;
Health and beauty products;
Jewelry;
Music products;
Office supplies;
Products for the home (indoor and outdoor);
Pet supplies;
Sports and recreation equipment;
Tools and hardware products;
Toys and games;
Travel products;
Video games and DVD’s;
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you
access it. This includes all products listed as being out of stock. All information, descriptions, or
images that we provide about our goods are as accurate as possible. However, we are not legally
bound by such information, descriptions, or images as we cannot guarantee the accuracy of all
goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we
cancel your order and have already processed your payment, we will give you a refund equal to
the amount you paid. You agree that it is your responsibility to monitor your payment instrument
to verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or
accuracy of goods and services made available by third parties on our Site.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive
notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: help.
Payments
We accept the following payment methods on our Site:
Credit Card;
PayPal;
Debit; and
Direct Debit.
When you provide us with your payment information, you authorize our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information,
you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the
right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the
following methods:
To the discretion of the seller.
Delivery will take place as soon as reasonably possible, depending on the delivery method
selected. Delivery times may vary due to unforseen circumstances. Please note that delivery
times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside Canada your purchase may be
subject to import duties and taxes applied by the destination country. You are responsible for
paying any such duties or taxes. Please contact your local customs office for more information
before making a purchase. We are not responsible for the payment of any such duties or taxes
and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the
name of the recipient. We are not liable for the delivery of your goods to the wrong address or
wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds
Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
Good is broken;
Good does not match description; or
Good is the wrong size.
Refunds do not apply to the following goods:
Exclusions of items as mentioned by the vendor.
Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
Must get in contact with the vendor and have the return of item approved. Pack your goods and
attach the return label that was included in your package. Go to your nearest post office and pay
the necessary postage.
Guarantees
The following guarantees apply to our Site:
Guarantees of items are issued from the vendors..
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your
jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal
rights and remedies under that legislation. These Terms and Conditions will be read subject to
the mandatory provisions of that legislation. If there is a conflict between these Terms and
Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Ocanazon Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates will not
be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees
from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Ocanazon
Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions,
claims, losses, damages, liabilities and expenses including legal fees arising out of your use of
our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Quebec.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be
inconsistent or invalid under applicable laws, those provisions will be deemed void and will be
removed from these Terms and Conditions. All other provisions will not be affected by the
removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance
with the law and to reflect any changes to the way we operate our Site and the way we expect
users to behave on our Site. We will notify users by email of changes to these Terms and
Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
______________________________________
info@ocanazon.ca
1700-2001, Blvd. Robert Bourassa, Montreal, Quebec, Canada, H3A 2A6
You can also contact us through the feedback form available on our Site.
Effective Date: 1st day of May, 2025